SORAT BUSINESS / LEGAL
Refund & Cancellation Policy
Last updated:
Sorat Business provides custom services quoted for each project. This policy explains where to find the payment and cancellation conditions that apply to your work and how to raise a billing concern.
1. Free quote requests
There is no charge to submit the website's quote form and no obligation to purchase services. Submitting a request does not start a subscription or authorize a payment.
2. Before paid work begins
Your written proposal or service agreement should identify fees, any deposit, payment milestones, recurring services, cancellation conditions and refund eligibility before you accept it. Ask for clarification before making a payment if any of these terms are unclear.
Sorat Business does not adopt Sorat Agency's setup fees, monthly plans, review windows or blanket final-sale terms through this policy.
3. Requesting cancellation
Contact Sorat Business promptly if you want to stop or change an agreed project or ongoing service. Include your business name and enough project information to identify the agreement, but do not send full card details or passwords.
The applicable agreement and law determine how completed work, committed costs, deposits and any remaining service period are handled. This page does not establish an automatic no-refund rule, a fixed notice period or a universal prorated-refund entitlement.
4. Refund requests and billing errors
Use the website's contact form or the contact channel in your project agreement to explain a refund request or suspected duplicate, incorrect or unauthorized charge. Include the relevant date, amount and reason so the matter can be reviewed.
Eligibility and any refund method or timing depend on the agreement, the circumstances, applicable law and the payment provider. Do not assume a refund is approved until you receive confirmation.
5. Your legal and payment-dispute rights
Nothing in this policy limits non-waivable consumer rights or your right to raise a legitimate dispute with a payment provider. Contacting Sorat Business first may help resolve a concern, but is not a prerequisite to exercising those rights.
Payment providers and applicable laws may have dispute deadlines. Contacting us does not extend those deadlines.
6. Questions
For cancellation, refund or billing questions, contact Sorat Business through this site's contact form or through the contact details in your existing project agreement. This policy may be updated; the revision date appears above.